Terms and Conditions

Terms & Conditions

Effective Date: 24-02-2026

Welcome to NexGenCare. By accessing or using our website and services, you agree to comply with the following Terms and Conditions.

1. Use of Services

NexGenCare provides DHA-licensed home healthcare services including Doctor on Call, Nurse at Home, Flu Vaccination, and Physiotherapy Sessions. Services are subject to availability and professional assessment.

2. Medical Disclaimer

Information on this website is for general informational purposes only and does not replace professional medical advice, diagnosis, or treatment. Always consult a licensed healthcare provider for medical concerns.

3. Appointments & Cancellations

• Appointments must be confirmed by our care team.
• Cancellation requests should be made at least 4 hours prior to the scheduled time.
• Late cancellations may be subject to charges.

4. Payments

• Service charges will be communicated prior to confirmation.
• Payments must be completed as per the agreed terms.
• Corporate billing agreements follow separate contractual terms.

5. Limitation of Liability

While we strive to provide the highest quality care, NexGenCare shall not be held liable for unforeseen medical complications beyond reasonable professional control.

6. Intellectual Property

All website content, branding, and materials are the property of NexGenCare and may not be reproduced without permission.

7. Governing Law

These terms are governed by the laws of the United Arab Emirates.